Terms of Service
Please read these Terms of Service carefully before using immunisense services. By accessing or using our services, you agree to be bound by these terms.
Service Description
- OSINTSense threat intelligence platform
- 24/7 security monitoring and support
- Custom security assessments and consulting
- Incident response and threat hunting services
- Security training and awareness programs
User Responsibilities
- Provide accurate information during registration
- Maintain confidentiality of account credentials
- Use services only for lawful purposes
- Respect intellectual property rights
- Report security incidents promptly
Service Availability
- 99.9% uptime guarantee for core services
- Scheduled maintenance windows with advance notice
- Best effort support for critical incidents
- Geographic redundancy for high availability
- Disaster recovery capabilities
Limitation of Liability
- Service provided 'as is' with no warranties
- Limited liability for indirect damages
- Exclusions for force majeure events
- Professional services liability caps
- Data loss and recovery limitations
Complete Terms of Service
1. Acceptance of Terms
By accessing or using immunisense services, including our OSINTSense platform, website, and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
2. Description of Services
immunisense provides cybersecurity services including:
- •OSINTSense threat intelligence platform
- •24/7 security monitoring and incident response
- •Custom security assessments and consulting
- •Threat hunting and intelligence services
- •Security training and awareness programs
3. User Accounts and Registration
To access certain Services, you may need to create an account. You agree to:
- •Provide accurate and complete registration information
- •Maintain the confidentiality of your account credentials
- •Be responsible for all activities under your account
- •Notify us immediately of any unauthorized access
4. Acceptable Use Policy
You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:
- •Use Services for any illegal or unauthorized purpose
- •Violate any applicable laws or regulations
- •Interfere with or disrupt our Services or servers
- •Attempt to gain unauthorized access to any systems
- •Use Services to harm, threaten, or harass others
5. Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by immunisense and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
6. Service Availability and Support
We strive to provide reliable Services but do not guarantee uninterrupted availability. Scheduled maintenance will be communicated in advance when possible.
Support is available according to your service level agreement. Response times vary based on the severity of the issue and your service tier.
7. Data Protection and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of information as described in our Privacy Policy.
8. Billing and Payment
Service fees are billed according to your service agreement. All fees are non-refundable unless otherwise specified.
You agree to pay all charges associated with your account. Late payments may result in service suspension or termination.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IMMUNISENSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES.
Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount paid by you for the Services during the twelve months preceding the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless immunisense and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses arising out of or relating to your use of our Services or violation of these Terms.
11. Termination
Either party may terminate these Terms at any time. Upon termination, your right to use our Services will cease immediately. Sections that by their nature should survive termination shall continue in effect.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which immunisense is incorporated, without regard to its conflict of law principles.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through our Services. Your continued use of our Services after such notification constitutes acceptance of the modified Terms.
14. Contact Information
If you have any questions about these Terms, please contact us:
Email: legal@immunisense.com
Phone: +1-888-968-IMNS
Have Questions About These Terms?
Our legal team is here to help clarify any aspect of our Terms of Service or discuss specific service agreements.